Installing a Certificate on iPad or iPhone

Modified on Mon, 11 Apr 2022 at 02:12 PM

For schools utilising a Smoothwall web filter a broadband certificate must be installed on devices to ensure the internet works correctly. Below provides instructions on how to install the broadband certificate on an iOS device. 


  1. On your Apple device download the broadband certificate directly to your device.
  2. Navigate to Settings > General > Profile
  3. Select the Smoothwall Profile and then select Install to install the profile. 
  4. Visit Settings > General > About > Certificate Trust Settings. 
  5. Under "Enable full trust for root certificates", turn on trust for the certificate.
  6. The certificate is now installed. Test you are able to access www.bbc.co.uk or youtube.com without any errors.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us how can we improve this article!

Select atleast one of the reasons

Feedback sent

We apprciate your effort and will try to fix the article