The following guide provides simple troubleshooting steps to try when your OneDrive is not working
Is Your OneDrive Running?
- Check that your OneDrive is running and syncing- OneDrive should appear in the right of your taskbar either in or next to the pop up menu. if it is running it should appear as a blue cloud. If it is not linked it will appear as a white cloud. if you click on the icon it will request that you sign in and start syncing again
OneDrive has disappeared
- Search for OneDrive in the start menu and sign in when prompted
Quite OneDrive
- Try quitting OneDrive as shown below. Then search for OneDrive in the windows menu and sign back in when prompted
Unlink your account
- Click on settings in your OneDrive and then click on account, unlink pc. then once again search for OneDrive in the windows menu and sign back in when prompted
Is the account the correct one
- Check the linked email in account. Is this the correct account. if not unlink the account and sign in with the correct one
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